Transform Customer Engagement with AI-Powered Automation
Transform Customer Engagement with AI-Powered Automation
Leverage proven solutions - from insurance to retail - to boost efficiency, reduce wait times, and enhance customer satisfaction.
Leverage proven solutions - from insurance to retail - to boost efficiency, reduce wait times, and enhance customer satisfaction.
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Value Proposition & Key Benefits
Value Proposition & Key Benefits
Our AI-powered assistants go beyond simple automation by enhancing customer interactions, automate workflows, and drive measurable business outcomes without complex coding.
Our AI-powered assistants go beyond simple automation by enhancing customer interactions, automate workflows, and drive measurable business outcomes without complex coding.
Kore.ai is the global leader in enterprise conversational AI, empowering businesses with advanced NLP, no-code automation, and seamless integrations.
Natural Language Processing
No Code Automation
Seamless Integrations
Seamless Integration Across Industries
Seamless Integration Across Industries
Proven success in Healthcare, Retail, and Banking with AI-powered automation.
3x Reduction in Response Times
3x Reduction in Response Times
Florida Blue reduced resolution times with AI-driven automation
Florida Blue reduced resolution times with AI-driven automation
Automated Call Containment & Increased Productivity
Automated Call Containment & Increased Productivity
BankAssist & Alaska Airlines improved efficiency and reduced operational costs.
Kore.ai is here to transform your business
Kore.ai is here to transform your business
Use Cases & Social Proof
Use Cases & Social Proof
Insurance
Florida Blue, a leading health insurance provider in Florida, achieved a 90% IVR containment rate with 3x faster response times using Kore.ai's Experience Optimization (XO) platform.
Travel & Hospitality
Alaska Airlines has embraced artificial intelligence (AI) to enhance operational efficiency, reduce fuel consumption, and improve customer experiences. They saved millions by reducing agent handling times by using kore.ai
Banking
Kore.ai's BankAssist is an enterprise-class virtual assistant designed to automate natural conversations through voice, chat, and web in the banking sector, delivering exceptional customer experiences across voice and digital channels
Healthcare
A leading healthcare provider deployed Kore.ai’s AI assistant, reducing appointment scheduling times by 50% and improving patient engagement by 60%.
Retail
A leading e-commerce retailer saw a 30% increase in conversions and a 50% reduction in support costs with Kore.ai’s AI assistants.
Retail
A leading e-commerce retailer saw a 30% increase in conversions and a 50% reduction in support costs with Kore.ai’s AI assistants.
Banking
Kore.ai's BankAssist is an enterprise-class virtual assistant designed to automate natural conversations through voice, chat, and web in the banking sector, delivering exceptional customer experiences across voice and digital channels
Healthcare
A leading healthcare provider deployed Kore.ai’s AI assistant, reducing appointment scheduling times by 50% and improving patient engagement by 60%.
Insurance
Florida Blue, a leading health insurance provider in Florida, achieved a 90% IVR containment rate with 3x faster response times using Kore.ai's Experience Optimization (XO) platform.
Travel & Hospitality
Alaska Airlines has embraced artificial intelligence (AI) to enhance operational efficiency, reduce fuel consumption, and improve customer experiences. They saved millions by reducing agent handling times by using kore.ai
Industry Use Cases
Industry Use Cases
Banking
HealthCare
Insurance
Travel
Retail
Banking
A prominent global bank implemented Kore.ai's virtual assistant to enhance customer support for its credit card services. The assistant managed over 15 million credit card-related inquiries monthly, achieving a 90% call containment rate.
This automation led to significant improvements in customer satisfaction and operational efficiency.
Enhanced Customer Satisfaction
Provides 24/7 support, reducing wait times and improving overall customer experience.
Operational Efficiency
Automates routine inquiries, allowing human agents to focus on complex tasks, thereby optimizing resource allocation.
Scalability
Easily adapts to increasing customer interactions without compromising service quality.
By leveraging BankAssist, banks can transform their customer service operations, offering efficient, personalized, and scalable solutions that meet modern banking demands.
Banking
Banking
A prominent global bank implemented Kore.ai's virtual assistant to enhance customer support for its credit card services. The assistant managed over 15 million credit card-related inquiries monthly, achieving a 90% call containment rate.
This automation led to significant improvements in customer satisfaction and operational efficiency.
Enhanced Customer Satisfaction
Provides 24/7 support, reducing wait times and improving overall customer experience.
Operational Efficiency
Automates routine inquiries, allowing human agents to focus on complex tasks, thereby optimizing resource allocation.
Scalability
Easily adapts to increasing customer interactions without compromising service quality.
By leveraging BankAssist, banks can transform their customer service operations, offering efficient, personalized, and scalable solutions that meet modern banking demands.
Banking
HealthCare
Insurance
Travel
Retail
Banking
A prominent global bank implemented Kore.ai's virtual assistant to enhance customer support for its credit card services. The assistant managed over 15 million credit card-related inquiries monthly, achieving a 90% call containment rate.
This automation led to significant improvements in customer satisfaction and operational efficiency.
Enhanced Customer Satisfaction
Provides 24/7 support, reducing wait times and improving overall customer experience.
Operational Efficiency
Automates routine inquiries, allowing human agents to focus on complex tasks, thereby optimizing resource allocation.
Scalability
Easily adapts to increasing customer interactions without compromising service quality.
By leveraging BankAssist, banks can transform their customer service operations, offering efficient, personalized, and scalable solutions that meet modern banking demands.
Get the Full Case Study and See How Kore.ai
Can Transform Your Business
Get the Full Case Study and See How Kore.ai
Can Transform Your Business
Request A Demo
Request A Demo
Request A Demo
by The Frontiers
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